This Privacy Policy explains how WTP Technology Limited (“we”, “us”, or “our”) collects, uses, discloses, and protects your personal information when you use the website https://wanttopay.net/ and related services. By registering, logging in, making payments through your wallet, contacting our support team, filling out forms, or submitting any information through the ticketing system, you agree to the terms described in this Privacy Policy.

Data Controller Information
The Data Controller is WTP Technology Limited, a company registered in Hong Kong under registration number Unit 1603, 16th Floor, The L. Plaza, 367–375 Queen’s Road Central, Sheung Wan, Hong Kong. Hong Kong is the jurisdiction responsible for processing your data collected through https://wanttopay.net/. You may contact our Data Protection Officer via Telegram at @WantToPaySupportBot or by email at support@wanttopay.net.

What Personal Data We Collect
We collect personal data directly from you when you create or verify your account, make transactions, or contact us. This includes:

• Identity Data: full name, nationality, and identification documents.
• Contact Data: email address, phone number.
• Verification Data: ID scans, photos, videos, and biometric facial data for KYC procedures.
• Financial Data: bank account details, IBAN, payment information, source of funds, and transaction records.
• Technical Data: IP address, browser type, device information, time zone, and operating system.
• Communication Data: content of your messages, attachments, and ticket identifiers.
• We may also receive information from third parties such as payment processors (Visa, Mastercard, UnionPay), compliance service providers, government authorities, and publicly available databases.

Legal Basis for Processing
We process personal data based on the following legal grounds:

• Performance of a contract between you and us.
• Compliance with legal obligations, including anti-money laundering (AML) and counter-terrorist financing (CTF) laws.
• Our legitimate interests in maintaining platform security and improving our services.
• Your consent, where required (for marketing communications or biometric verification).

How We Use Your Personal Data
We use your personal information to:

• Create and manage your account on https://wanttopay.net/.
• Verify your identity and perform KYC/AML checks.
• Process and record your payments, transfers, and IBAN issuance.
• Provide technical and customer support.
• Prevent fraud, detect suspicious activities, and ensure compliance with regulations.
• Improve our website, user experience, and system performance.
• Communicate system updates, security alerts, and service notifications.
• Send marketing emails and promotional materials (only with your consent).
• To confirm your account, we may require a liveness test using your camera to ensure authenticity. This involves the processing of biometric data solely for verification purposes and is performed by third-party service providers under our instructions.

Automated Decision-Making
We use automated risk assessment tools to monitor user activity and detect potentially fraudulent transactions. Any significant decisions affecting you are always reviewed manually by our compliance team.

Disclosure of Personal Data
We may share your personal data with:

• Financial institutions, card schemes, and payment processors.
• Compliance and KYC/AML service providers.
• Technology and infrastructure partners supporting our platform.
• Law enforcement agencies and regulators when required by applicable law.
• We ensure that third parties process personal data securely and only for lawful purposes.

Data Security
We apply appropriate technical and organizational measures to protect your data, including encryption (SSL/TLS), PCI DSS-compliant card data storage, restricted employee access, and secure infrastructure monitoring. Only authorized personnel bound by confidentiality obligations can access your information. Our systems are regularly audited and updated to maintain the highest standards of data protection.

International Data Transfers
Your personal data may be transferred and processed outside your country of residence. We take all necessary steps to ensure that such transfers comply with applicable data protection laws and that your information remains protected.

Data Retention
We retain your personal information only as long as necessary to fulfill the purposes outlined in this Policy and to comply with legal and regulatory obligations, including record-keeping for anti-money laundering and tax compliance.

Your Rights
Depending on your jurisdiction, you may have the right to:

• Access your personal data.
• Request correction or deletion of your data.
• Withdraw consent to processing at any time.
• Object to processing based on legitimate interests.
• Request data portability.
• File a complaint with a supervisory authority.
• To exercise these rights, please contact us at support@wanttopay.net or via Telegram @WantToPaySupportBot.

Cookies and Tracking Technologies
We use cookies and similar technologies to improve your browsing experience, analyze site traffic, and customize content. You may disable cookies through your browser settings, but some features of the website may not function properly as a result.

Children’s Privacy
Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal data from minors. If you believe that a minor has provided personal information, please contact us immediately to remove it.

Changes to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. The updated version will be published on this page with the date of the last revision. Continued use of our services after any modifications constitutes acceptance of the updated Policy.

Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us via email at support@wanttopay.net or through Telegram @WantToPaySupportBot.